We want to hear from you

Reboundrehab Grow is committed to providing customers with a responsive and friendly experience.

We recognise that from time to time, external stakeholders may need to provide feedback (both positive and negative).
Accordingly, Reboundrehab Grow will endeavour to provide a fair and just management process to identify and act on feedback as part of the continual improvement process.

Please download our easy read feedback process pdf and keep it to refer to when providing your feedback.

We will attempt to manage all feedback positively by:

  • Encouraging everyone to come forward with feedback.

  • Managing feedback in a supportive way, without victimisation or intimidation of any person connected with the feedback.

  • Encouraging fairness in the resolution of complaint / feedback reasonably and promptly.

  • Making sure you are kept informed.

  • Utilising feedback to help us make our service better.

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    Your Feedback

    Please confirm if you would like a response from us to your feedback and who you would like us to contact.

    If you would like to speak with someone about your feedback or you do not receive a response, please contact 1300 667 544